Services

TEKTRA Assists Your Business with Software/CRM Management Solutions. We have over 12 years of experience in CRM Management Solutions, this includes implementations, training, and consulting. Collectively, TEKTRA has completed over 120 CRM implementations successfully.

Zoho Consulting

Business management solutions can be a hassle as a business has so many needs and requirements. You have various departments and segments that are branches in the business and form the entire ecosystem. All of these require processes and these take a lot of time. Let us save you time by creating a system that works well for you and your business needs.

Here at Tektra, our Zoho consulting team brings a specialized skill set that enables your business to make smart technology investments, improve practices, and save time and money. We bridge the gap between business needs and technology solutions through open collaboration with our clients. No one knows your business better than you- so we don’t expect to pigeonhole you and make you use Zoho in a way that doesn’t make sense.

Instead, our certified, professional Zoho Consultants sit down with you in a consulting engagement called a Business Process Analysis to get a “lay of the land.” From that point on, we’re able to give you a solid plan for moving forward-a technological roadmap, if you will. This plan will contain a certified Zoho solution, something we can stand behind.

Zoho Training

Tektra provides you and your business full Zoho training and tutorials on how you can use its software to manage and operate your business from anywhere.

Our training program is designed to help you manage your business operations efficiently and provide you with daily stats and updates to keep track of your sales, inventories, stock, schedules, shifts, clients, and more. We have a very dynamic Zoho training model that will give you an overall overview of what is going on in each part of your business in real-time.

Our training programs are designed in an efficient and user-friendly manner to ensure that learning and understanding are simple and easy for all staff members. Learning can be done via tutorials, classroom training, webinars, and online workshops so users can use any device to access the training tools we provide.

Custom development

Is your business too complex for the average person to understand? Is your business suffering from unaccounted sales, expenses, customer matters, and unplanned operations?

Honestly, your business is in need of custom-based solutions specifically tailored for your business. Many businesses need such apps and systems to assist them with their growth and daily business operations.

Here at Tektra, we tailor-make each solution for each phase and department for the entire business. Our custom software design and development team has more than 12 years of experience in CRM tools, software, and services. Our track record speaks for itself as we have helped more than 50 businesses set up and operate their businesses via cloud technology.

We have innovated the entire business industry of South Africa and the rest of the continent as well as mastered the art of helping businesses secure their operations, stock, and overall sales.

Time for your business
To make an impact.

Over 12 years of experience in CRM Management Solutions, this includes implementations, training, and consulting. Collectively, TEKTRA has completed over 120 CRM implementations.

Our Client Testimonials

How has Tektra helped businesses and individuals over the past 12 years? A word from our trusted customers.

I am the Reservations and Yield Manager at Thanda Group Pty Ltd. Tektra stood out to me because the service was simple, easy, and straightforward, with help always available when I needed it. Before signing up, our biggest challenges were analytics, reporting, and managing our database. Since implementing Tektra’s service, we now have a working database of guests that we can communicate with easily through Zoho. We’ve saved both time and money, gained access to high-level support whenever we need it, received professional training, and even had help with tough migrations and integrations. The ongoing support and training have truly exceeded my expectations, and I would absolutely recommend Tektra to anyone considering their services — it’s well worth it. Total rating: 5/5 (April 04, 2023).

Lara Soldat

Thanda Group Pty Ltd.

I am the Director at Versofy Solar. Tektra stood out to me because they were highly recommended as great consultants in the CRM automation space — exactly what we needed during these high-growth times at Versofy. Before working with Tektra, our biggest challenges were automating tasks, analytics and reporting, customer support, project management, and cloud support. Since using their service, we have been able to take our customer service, Books, and Inventory systems to the next level using Zoho’s applications combined with Tektra’s support. We’ve gained access to high-level support whenever needed, received professional training for our team, reduced risks and mistakes, and had assistance with tough migrations and integrations. The friendly nature of the team and their consistent communication have exceeded my expectations, and I would recommend Tektra to anyone looking for a team willing to deeply engage and help understand the relationships between Zoho’s many applications in the context of an operationally intensive business. Total rating: 5/5

Nick Mills

Versofy Solar

I am a Problem Solver at Aligned. I haven’t really explored other options on the market, but what I enjoyed about Tektra is how personal the journey with them felt. The team was always responsive, engaged with the deeper context of the solution, and willing to adapt as we, together, learned more about the solution we wanted to build. Before working with Tektra, our biggest challenge was automating tasks. Since using their service, we have built a clear blueprint for our ticket management system, enhanced with various automated activities and reminders, which I’m confident will save our agents time and provide our customers with a better experience. We gained access to high-level support whenever needed, and acquired the technical skills to build out the solutions we envisioned while improving them along the way. The timeliness of the team, along with their openness and adaptability as our requirements evolved, exceeded my expectations. Tektra has been a great partner and well worth the investment — I only have good things to say about their service. Total Rating:5/5

Mufaro Chiwara

Aligned