About Us

TEKTRA Assists Your Business with Software/CRM Management Solutions. We have over 12 years of experience in CRM Management Solutions, this includes implementations, training, and consulting. Collectively, TEKTRA has completed over 120 CRM implementations successfully.

Who is tektra?

Founded 12 years ago, Tektra started its humble beginnings as a third-party licensed software service provider. The brand slowly grew into an all-rounded software and training provider. Today, Tektra is a partner with Zoho. Zoho is one of the world’s biggest web-based business tools service providers. They have won over 50 global awards in 2019 and 2021 for performance, innovation in technologies, Webware, customer relations management, and more. Our experience in CRM and software solutions is not limited to;

Financial Packages
Online E-commerce
Customer Support
Inventory Management
Intelligent Business Systems
Cloud Technology
Project Management
IT Management Systems
HR & Legal Systems

We offer cutting-edge technologies, business solutions to enhance the overall operations of your business. There is no problem too big or small for us to provide a solution for. The technologies we use have unlimited advantages which have assisted many businesses to run their operations efficiently at maximum functionality. We customize each solution to meet any of your business needs. Our systems and tools are also user-friendly, save you and your staff time and install strong values and client relationships.

History

Our director Dolan Govender has completed his BSc. Computer Science and Telecommunications degree at UKZN in 2006 and his sales management diploma in Varsity college in 2008.

Like most South Africans Dolan Govender could not afford to further his studies however he has received the opportunity and because of this seed that was sown in his life, he wants to make sure that he can make an impact in our economy by empowering businesses and youth with the software and training technology that only TEKTRA can offer.

We specialize in CRM Management Solutions, CRM SaaS Tools, CRM Cloud Technology, and Software Solutions along with other applications that enhance the operations of your business. We help better your business by simplifying decision-making, increasing efficiency, and building strong customer relationships.

Our brand has ensured the longevity of businesses in South Africa and the rest of the African continent by systemizing their companies so they can scale and grow their businesses. The software technologies and training solution innovations born from Tektra have ensured consistent customer relations management. Today Tektra is a well-known software technology brand as well as a fully licensed and innovative software training provider in the Business Tech, Health Tech, FinTech, and Ed Tech industries across the African continent.

Time for your business
To make an impact.

Over 12 years of experience in CRM Management Solutions, this includes implementations, training, and consulting. Collectively, TEKTRA has completed over 120 CRM implementations.

Our Client Testimonials

How has Tektra helped businesses and individuals over the past 12 years? A word from our trusted customers.

I am the Reservations and Yield Manager at Thanda Group Pty Ltd. Tektra stood out to me because the service was simple, easy, and straightforward, with help always available when I needed it. Before signing up, our biggest challenges were analytics, reporting, and managing our database. Since implementing Tektra’s service, we now have a working database of guests that we can communicate with easily through Zoho. We’ve saved both time and money, gained access to high-level support whenever we need it, received professional training, and even had help with tough migrations and integrations. The ongoing support and training have truly exceeded my expectations, and I would absolutely recommend Tektra to anyone considering their services — it’s well worth it. Total rating: 5/5 (April 04, 2023).

Lara Soldat

Thanda Group Pty Ltd.

I am the Director at Versofy Solar. Tektra stood out to me because they were highly recommended as great consultants in the CRM automation space — exactly what we needed during these high-growth times at Versofy. Before working with Tektra, our biggest challenges were automating tasks, analytics and reporting, customer support, project management, and cloud support. Since using their service, we have been able to take our customer service, Books, and Inventory systems to the next level using Zoho’s applications combined with Tektra’s support. We’ve gained access to high-level support whenever needed, received professional training for our team, reduced risks and mistakes, and had assistance with tough migrations and integrations. The friendly nature of the team and their consistent communication have exceeded my expectations, and I would recommend Tektra to anyone looking for a team willing to deeply engage and help understand the relationships between Zoho’s many applications in the context of an operationally intensive business. Total rating: 5/5

Nick Mills

Versofy Solar

I am a Problem Solver at Aligned. I haven’t really explored other options on the market, but what I enjoyed about Tektra is how personal the journey with them felt. The team was always responsive, engaged with the deeper context of the solution, and willing to adapt as we, together, learned more about the solution we wanted to build. Before working with Tektra, our biggest challenge was automating tasks. Since using their service, we have built a clear blueprint for our ticket management system, enhanced with various automated activities and reminders, which I’m confident will save our agents time and provide our customers with a better experience. We gained access to high-level support whenever needed, and acquired the technical skills to build out the solutions we envisioned while improving them along the way. The timeliness of the team, along with their openness and adaptability as our requirements evolved, exceeded my expectations. Tektra has been a great partner and well worth the investment — I only have good things to say about their service. Total Rating:5/5

Mufaro Chiwara

Aligned