Products

TEKTRA Assists Your Business with Software/CRM Management Solutions. We have over 12 years of experience in CRM Management Solutions, this includes implementations, training, and consulting. Collectively, TEKTRA has completed over 120 CRM implementations successfully.

Zoho One

A broad and cohesive set of apps that work together to run and operate a whole business on the cloud. Zoho One is made of more than 35 web applications as well as mobile applications under a single sign-on, with a centralized admin and provisioning which makes it a true operating system for any business.

While each app has the power and ability to perform at its best, collectively they deliver unison cohesion and a knockout punch.

Zoho CRM

Cloud-based business management platform that caters to businesses of all shapes and sizes. It has sales and marketing automation tools with analytics, helpdesk, and customer support functions.

Zoho CRM will help users respond to customers across platforms in real-time. The Zoho CRM has a sales Assistant-powered AI that can appropriate time to contact customers.

Zoho Invoice

Helps individuals create professional templates, automate tasks and payment reminders. Invoice software that lets you send professional invoices, automate payment reminders, and accept card payment online, faster than ever.

You can choose a template from the Zoho gallery and we will give it a personal touch. Zoho invoice lets you carefully craft your invoices to fit your brand.

Zoho Desk

This helps businesses focus on their customer. Desk provides the management of customer support tickets, a portal for customer support, contract management, as well as report creation.

Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer support tickets, a customer support portal, contract management, and report creation.

Zoho Projects

This tool allows you to plan and track your work while also collaborating with your team remotely. Zoho Projects is a cloud-based project management solution that is designed for small and midsize companies.

It offers project scheduling and budgeting which allows project managers to define project tasks, assign them to their teams, estimate projects cost and follow up on in-progress tasks in a correct and organized manner.

Zoho Sign

This is a paperless signature service Zoho sign allows for document creation and to leave a digital signature on documents online.

Digitally sign documents yourself and email the signed copies to others, get documents signed on the spot, or send documents to request signatures.

Zoho Books

This helps businesses to manage their finances and automate workflows. Right from negotiating deals, to raising sales orders, to invoicing, Zoho Books handles mundane accounting tasks so you can focus on the business.

With role-based access, you can add your colleagues and your accountant to your organization so they can log time, view reports, or manage your accounts.

Zoho Site

Used to help create websites as well as blogs without any code required. The easy drag & drop features allow for easy usage by even non-technical users.

It is customizable according to what the business needs. This comes with a number of stunning templates to choose from that best suit your business needs and requirements.

Chatbots

We have chatbots that can assist with customer relations support. The chatbot features can be tailored and used for any type of query, big or small. The response time from Zoho is within seconds and they guide you through any issues at hand.

All our chatbots can be tailored to take care of any of your customer needs and queries. We use the latest technologies to design, develop and implement the latest AI trends to ensure that our bots are efficient, answer all questions, and have unlimited dynamic features.

Time for your business
To make an impact.

Over 12 years of experience in CRM Management Solutions, this includes implementations, training, and consulting. Collectively, TEKTRA has completed over 120 CRM implementations.

Our Client Testimonials

How has Tektra helped businesses and individuals over the past 12 years? A word from our trusted customers.

I am the Reservations and Yield Manager at Thanda Group Pty Ltd. Tektra stood out to me because the service was simple, easy, and straightforward, with help always available when I needed it. Before signing up, our biggest challenges were analytics, reporting, and managing our database. Since implementing Tektra’s service, we now have a working database of guests that we can communicate with easily through Zoho. We’ve saved both time and money, gained access to high-level support whenever we need it, received professional training, and even had help with tough migrations and integrations. The ongoing support and training have truly exceeded my expectations, and I would absolutely recommend Tektra to anyone considering their services — it’s well worth it. Total rating: 5/5 (April 04, 2023).

Lara Soldat

Thanda Group Pty Ltd.

I am the Director at Versofy Solar. Tektra stood out to me because they were highly recommended as great consultants in the CRM automation space — exactly what we needed during these high-growth times at Versofy. Before working with Tektra, our biggest challenges were automating tasks, analytics and reporting, customer support, project management, and cloud support. Since using their service, we have been able to take our customer service, Books, and Inventory systems to the next level using Zoho’s applications combined with Tektra’s support. We’ve gained access to high-level support whenever needed, received professional training for our team, reduced risks and mistakes, and had assistance with tough migrations and integrations. The friendly nature of the team and their consistent communication have exceeded my expectations, and I would recommend Tektra to anyone looking for a team willing to deeply engage and help understand the relationships between Zoho’s many applications in the context of an operationally intensive business. Total rating: 5/5

Nick Mills

Versofy Solar

I am a Problem Solver at Aligned. I haven’t really explored other options on the market, but what I enjoyed about Tektra is how personal the journey with them felt. The team was always responsive, engaged with the deeper context of the solution, and willing to adapt as we, together, learned more about the solution we wanted to build. Before working with Tektra, our biggest challenge was automating tasks. Since using their service, we have built a clear blueprint for our ticket management system, enhanced with various automated activities and reminders, which I’m confident will save our agents time and provide our customers with a better experience. We gained access to high-level support whenever needed, and acquired the technical skills to build out the solutions we envisioned while improving them along the way. The timeliness of the team, along with their openness and adaptability as our requirements evolved, exceeded my expectations. Tektra has been a great partner and well worth the investment — I only have good things to say about their service. Total Rating:5/5

Mufaro Chiwara

Aligned